The problem
Altec Industries Inc. (Altec) is recalling certain 2019 LR7-Series aerial devices. The trailer brake controller may be improperly grounded.
The risk
A trailer brake controller with improper grounding may result in the trailer intermittently braking when needed, increasing risk of a crash.
The fix
Altec will notify owners, and direct them to inspect the brake controller for proper grounding, and if applicable, correct any that are improperly grounded. The recall began November 4, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 737.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V662000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.