The problem
Forest River, Inc. (Forest River) is recalling certain 2020 Cherokee trailers, models CKT16BF-D, CKT16BFH-D, CKT16GR-D and CKT16GRH-D. The protective paneling may not have been installed around the distribution panel, allowing the distribution panel wiring to be exposed in a storage compartment, which can lead to damage to the panel and wiring.
The risk
Damaged distribution panel wiring can increase the risk of electrical shock or fire.
The fix
Forest River will notify owners, and dealers will install a divider in the storage compartment to ensure the distribution panel wiring is protected, free of charge. The recall began October 9, 2019. Owners may contact Forest River customer service at 1-260-499-2100. Forest River's number for this recall is 17D-1089.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V668000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.