The problem
BMW of North America, LLC (BMW) is recalling certain 2020 X3 sDrive30i, X3 xDrive30i, and X3 M40i vehicles, X4 xDrive30i, and X4 M40i vehicles. The front axle swivel bearings may not have been properly heat treated during manufacturing, reducing their strength and possibly causing them to break.
The risk
Broken swivel bearings can cause a loss of vehicle control, increasing the risk of a crash.
The fix
BMW has notified owners and instructed them to not drive their vehicles. Dealers will replace the front axle swivel bearings, free of charge. Owners may contact BMW customer service at 1-800-525-7417.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V678000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.