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Safety recall · 19V690000

Electrical system: instrument cluster / panel Jayco recall

Jayco reported this recall to NHTSA on October 1, 2019. It covers about 446 vehicles across 2 model years listed below. The repair is free.

Campaign
19V690000
Reported
Oct 1, 2019
Vehicles
446
Area
Electrical system

The problem

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Redhawk SE motorhomes. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

The risk

Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash.

The fix

GM will notify owners, and dealers will reprogram the instrument panel cluster, free of charge. The recall began October 9, 2019. Owners may contact GMC customer service at 1-800-462-8782 or Jayco customer service at 1-800-517-9137.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V690000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2019 Jayco Redhawk15D
2020 Jayco Redhawk05D

Questions

Is the 19V690000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Jayco's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 19V690000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 19V690000 announced?

Jayco reported it to NHTSA on October 1, 2019. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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