The problem
Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The owner's guide incorrectly describes when the "Passenger Airbag Off" indicator should illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
If the front passenger does not correctly understand how the airbag functions, they may be at an increased risk of personal injury in the event of a crash.
The fix
Honda will notify owners and provide a sticker with the correct information to be added to the owner's guide, free of charge. The recall began November 14, 2019. Owner's may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6G.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Honda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V694000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.