Jayco Underbody Shields Recall 19V706000 (190 Vehicles)

The problem

Jayco, Inc. (Jayco) is recalling certain 2016-2017 Alante motorhomes built on Ford F53 chassis. A heat shield may have not have been installed, allowing the hydraulic lines to be exposed to excessive heat.

The risk

Excessive heat can melt hydraulic lines, increasing the risk of a fire.

The fix

Jayco will notify owners, and dealers will install aftermarket heat shields to the chassis, free of charge. The recall began November 14, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903442.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V706000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2016 Jayco Alante	0	4	B
2017 Jayco Alante	7	3	C

Vehicle

Complaints

Recalls

Grade

2016 Jayco Alante

2017 Jayco Alante

Questions

Is the 19V706000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Jayco's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 19V706000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 19V706000 announced?

Jayco reported it to NHTSA on October 3, 2019. Owners are usually notified by mail within about two months.

Structure: underbody shields Jayco recall