The problem
Blue Bird Body Company (Blue Bird) is recalling certain 2018-2019 Vision and All American school buses equipped with Cummins PowerDrive 7000 EV electric drivetrain units. Due to a software error, the VCU may activate the anti-roll back feature during slow moving or stop and go conditions, which can cause unexpected vehicle movement.
The risk
Unexpected vehicle movement can increase the risk of a crash.
The fix
Blue Bird has notified owners, and Cummins dealers will update the VCU software, free of charge. The recall began October 30, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R19AJ-SB.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V765000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.