The problem
Keystone RV Company (Keystone) is recalling certain 2014 Springdale 253FWRLLS trailers. The Federal Identification Tag may have the incorrect tire, rim, and axle size. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
An incorrect label may lead to the unintentional overloading of the trailer, increasing the risk of a crash.
The fix
Keystone will notify owners, and dealers will replace the Federal Identification Tag, free of charge. The recall began December 2, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-364.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V797000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.