Porsche Owners / Service / Other Manual Recall 19V875000

The problem

Porsche Cars North America, Inc. (Porsche) is recalling certain 2014 Cayman and Cayman S, 2014-2016 911 GT3, 2016 911 GT3 RS and 911 R, 2018 911 GT3 and 911 GT2 RS and 2019 911 GT3 RS, 911 GT3, and 911 GT2 RS vehicles. The Child Restraint System (CRS) instructions within the Owner's Manual may not provide enough specificity for proper installation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."

The risk

Improper CRS installation increases the risk of an injury to the occupant in the event of a crash.

The fix

Porsche will notify owners, and dealers will provide a an Owner's Manual supplement with proper CRS installation instructions, free of charge. The recall began February 7, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKC0.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V875000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2018 Porsche 911 GT2 RS	0	1	C
2019 Porsche 911 GT2 RS	0	1	C
2014 Porsche 911 GT3	0	2	B
2015 Porsche 911 GT3	8	1	D
2016 Porsche 911 GT3	2	1	B
2018 Porsche 911 GT3	2	1	B
2019 Porsche 911 GT3	0	1	A
2016 Porsche 911 GT3 RS	2	2	C
2019 Porsche 911 GT3 RS	0	1	A
2016 Porsche 911 R	0	1	-
2014 Porsche Cayman	7	4	F

Vehicle

Complaints

Recalls

Grade

2018 Porsche 911 GT2 RS

2019 Porsche 911 GT2 RS

2016 Porsche 911 GT3 RS

2019 Porsche 911 GT3 RS

2016 Porsche 911 R

2014 Porsche Cayman

Questions

Is the 19V875000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Porsche Cars North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 19V875000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 19V875000 announced?

Porsche Cars North America reported it to NHTSA on December 11, 2019. Owners are usually notified by mail within about two months.

Equipment: owners / service / other manual Porsche recall