The problem
BMW of North America, LLC (BMW) is recalling certain 2019-2020 M5 and 2020 M8 Gran Coupe, M8 Coupe, and M8 Convertible vehicles. The transmission wiring harness can become damaged, resulting in an electrical short circuit.
The risk
An electrical short circuit can cause the transmission to shift to neutral resulting in a loss of propulsion, increasing the risk of a crash.
The fix
BMW will notify owners, and dealers will replace any damaged transmission harnesses. All harnesses will be rerouted and secured. These repairs will be performed, free of charge. The recall is expected to begin February 3, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V883000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.