The problem
Forest River, Inc. (Forest River) is recalling certain 2020 Georgetown and FR3 motorhomes. The trailer hitch bolts may not have been properly tightened, which can allow cause the hitch to detach from the chassis.
The risk
If the motorhome is towing a trailer or vehicle, the hitch detaching from the motorhome can increase the risk of a crash.
The fix
Forest River will notify owners, and dealers will properly torque the bolts, free of charge. The recall began January 7, 2020. Owners may contact Forest River customer service at 1-574-296-7600. Forest River's number for this recall is 68-1119.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V891000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.