The problem
Foretravel, Inc. (Foretravel) is recalling certain 2020 Realm and iH45 vehicles built on a Spartan chassis. The brake relay valve may have an air flow restriction, which may result in an extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
The risk
An increase in stopping distance increases the risk of crash.
The fix
Foretravel will notify owners, and Spartan dealers will inspect and replace the valves, free of charge. The recall began December 16, 2019. Owners may contact Foretravel customer service at 1-800-955-6226.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Foretravel dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V893000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.