The problem
Oliver Travel Trailers Inc. (Oliver) is recalling certain 2017-2019 Elite II travel trailers. The nuts and bolts that secure the brake drum to the axle shaft flange may not have been properly tightened.
The risk
The improperly tightened axle bolts/nuts may affect the trailer's braking ability or result in the hub and wheel becoming detached from the axle, increasing the risk of crash.
The fix
Oliver has notified owners, and Dexter Axle dealers will retorque the bolts, as necessary, free of charge. The recall began December 20, 2019. Owners may contact Oliver customer service at 1-866-205-2621 or Dexter Axle customer service at 1-574-295-7888. Oliver's number for this recall is 1ZP-ABC19-12.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Oliver Travel Trailers dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V897000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.