The problem
Toyne Inc. (Toyne) is recalling certain vehicles built on 2018-2019 Spartan Emergency Response Metro Star and Gladiator chassis. The brake relay valve may have an air flow restriction, which may require an extended distance in order to stop the vehicle.
The risk
An increase in stopping distance increases the risk of crash.
The fix
Toyne will notify owners, and dealers will inspect and replace the valves, as necessary, free of charge. The recall is expected to begin in January 2020. Owners may contact Toyne customer service at 1-712-673-2328.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V925000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.