The problem
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque headliners, part number LR117807. The headliners may have been improperly manufactured without a metal plate, possibly reducing the headliner's head impact protection. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
The risk
An improperly manufactured headliner may increase the risk of injury in the event of a crash.
The fix
Land Rover will notify vehicle owners, and dealers will replace the headliner, free of charge. Dealers will also notify any retailers that purchased the headliner and exchange them, free of charge. The recall began June 16, 2020. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N454.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Land Rover dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20E017000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.