Share yoursShare
Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Safety recall · 20V013000

Electrical system: ignition Autocar recall

Autocar reported this recall to NHTSA on January 15, 2020. It covers about 5,613 vehicles across 8 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
20V013000
Reported
Jan 15, 2020
Vehicles
5,613
Area
Electrical system

The problem

Autocar, LLC (Autocar) is recalling certain 2013-2020 Xpeditor vehicles. The ignition relay may fail without warning, causing the vehicle to stall.

The risk

A vehicle stall can increase the risk of crash.

The fix

Autocar will notify owners, and dealers will replace the ignition relay, free of charge. Autocar issued owners an interim notification on March 12, 2020. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2001.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V013000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2013 Autocar Xpeditor013B
2014 Autocar Xpeditor013B
2015 Autocar Xpeditor019C
2016 Autocar Xpeditor022C
2017 Autocar Xpeditor015B
2018 Autocar Xpeditor015C
2019 Autocar Xpeditor324D
2020 Autocar Xpeditor022D

Questions

Is the 20V013000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Autocar's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 20V013000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 20V013000 announced?

Autocar reported it to NHTSA on January 15, 2020. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience