The problem
Altec Industries Inc. (Altec) is recalling certain 2015-2019 Altec AC26, AC28, AC30, and AC38 Crane Aerial Devices. The boom lift cylinder hose may have been connected to a port that does not have an internal velocity fuse. Failure of a boom lift cylinder hose that is not protected by a velocity fuse can result in uncontrolled boom movement.
The risk
Uncontrolled movement of the boom lift increases the risk of injury.
The fix
Altec will notify owners and will inspect the hose to verify that it is connected properly, repairing it as necessary, free of charge. The recall began January 30, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is MAB 748.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V034000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.