The problem
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Discovery vehicles. The second row seat frame assembly may be missing fasteners, resulting in a seat frame with insufficient strength.
The risk
In the event of a crash, the seats may not properly secure the occupants, increasing their risk of injury.
The fix
Land Rover will notify owners, and dealers will replace the second row seat frame, tightening the bolts properly, free of charge. The recall began April 20, 2020. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N422.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Land Rover dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V053000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.