The problem
Tesla, Inc. (Tesla) is recalling certain 2015-2016 Model X vehicles. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
The risk
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
The fix
Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts with coated steel bolts, and add a corrosion-preventative sealer to the steering gear motor housing and motor connection bolts. If the mounting bolts are found to be broken or break during removal and cannot be removed, a new steering gear will also be installed. All services will be performed free of charge. The recall began February 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Tesla dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V062000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.