The problem
Blue Bird Body Company (Blue Bird) is recalling certain 2018-2019 Vision and All American school buses equipped with 7000 EV electric drivetrain units. A connector within the wire harnesses may become unplugged causing loss of communication between control modules, resulting in sudden loss of drive power and power steering.
The risk
A sudden loss of drive power and loss of power steering increases the risk of a crash.
The fix
Blue Bird will notify owners, and Cummins dealers will install a cable tie on the connector to maintain the connector locking tab in the locked position, free of charge. The recall began March 12, 2020. Owners may contact Blue Bird customer service at 1-478-822-2242 or Cummins customer service at 1-800-286-6467. Blue Bird's number for this recall is R20AL-SB.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V074000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.