The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2019 Audi TT Roadster Quattro and TT Coupe Quattro vehicles. In the event of a crash, the fuel tank may become damaged by the fuel tank heat shield bracket .
The risk
A damaged fuel tank may leak fuel, increasing the risk of a fire.
The fix
Volkswagen will notify owners, and dealers will install a protective cap on the fuel tank heat shield bracket, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20BX.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V076000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.