The problem
PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T370 long wheelbase vehicles with larger rear axle spacing. The vehicles may be missing a second R12 relay valve, causing increased brake activation timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
The risk
Increased brake activation timing may lengthen vehicle stopping distance, increasing the risk of a crash.
The fix
PACCAR will notify owners, and Kenworth dealers will install a second R12 relay valve, free of charge. PACCAR issued owners an interim notification on April 14, 2020. The recall began May 6, 2020. Owners may contact Kenworth customer service at 1-425-828-5888. PACCAR's number for this recall is 20KWA.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V086000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.