The problem
Bentley Motors, Inc. (Bentley) is recalling certain 2018-2020 Bentayga vehicles. In the event of a crash, the side curtain air bags may not properly inflate.
The risk
An air bag that does not properly inflate in the event of a crash can increase the risk of injury.
The fix
Bentley will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began April 10, 2020. All vehicles (4) have been remedied as of October 29, 2020. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE20/04.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bentley dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V092000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.