The problem
Halcore Group, Inc. (Halcore) is recalling certain 2016-2019 Horton Emergency Vehicles Type I and Type III ambulances. The A/C input power cord for the Sensata inverter may be undersized for certain inverter applications, possibly resulting in an electrical short circuit.
The risk
An electrical short circuit increases the risk of a fire or a shock hazard.
The fix
Halcore has notified owners, instructing them to contact Sensata for a replacement power cord, free of charge. The recall began March 10, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Horton dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V128000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.