The problem
Corp. Micro Bird Inc. (Micro Bird) is recalling certain 2004-2021 T-Series, G5, and MBII school buses. The emergency door retaining device may fail to keep the door in an open position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
If the emergency door won't stay open during an evacuation it can increase the risk of injury.
The fix
Micro Bird will notify owners, and dealers will install a kit to repair the emergency door retaining device, free of charge. The recall April 24, 2020. Owners may contact Micro Bird customer service at 1-819-477-2012. Micro Bird's number for this recall is 20-084-RUS.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Micro Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V133000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.