The problem
Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Wonder W24RTB, W24MB, and W24FTB travel trailers. The 12V ceiling pot light wires are not protected with a grommet where they pass through the aluminum tubing, allowing them to chafe and arc.
The risk
Arcing wires can increase the risk of a fire.
The fix
Triple E has notified owners, and dealers will cover the ceiling pot light wiring in a split tubing or install a grommet to protect the wire from the metal edges of the tubing, free of charge. The recall began March 13, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9643-1.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Triple E RV dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V134000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.