The problem
Eldorado National-Kansas is recalling certain 2017-2019 Ford World Trans E-series vehicles. The seat belt may not be properly secured to the side wall. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
The risk
If the seat belt is not properly secured in the event of a crash, the occupant will not be properly restrained, increasing their risk of injury.
The fix
Eldorado National-Kansas will notify owners, and dealers will inspect the occupant restraint upper securement L-track and repair it, as necessary, free of charge. The recall began May 12, 2020. Owners may contact Eldorado National-Kansas customer service at 1-800-955-4236.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Eldorado dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V147000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.