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Safety recall · 20V193000

Service brakes Isuzu recall

Isuzu Technical Center of America reported this recall to NHTSA on April 3, 2020. It covers about 157 vehicles across 1 model year listed below. The repair is free.

Campaign
20V193000
Reported
Apr 3, 2020
Vehicles
157
Area
Brakes

The problem

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 NPR GAS, 2019 NPRHD GAS and 2019 Chevrolet 4500 vehicles. The brake line clips for the rear driver side brake line may have been incorrectly installed, potentially allowing the brake line to contact a grounding bolt, potentially causing a loss of the rear driver side brakes.

The risk

If the rear driver side brake fails, the vehicle may experience reduced braking, increasing the risk of a crash.

The fix

Isuzu will notify owners, and dealers inspect and replace brake line assembly or reposition the brake line into the proper position, as necessary, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2002.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Isuzu dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V193000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2019 Isuzu NPR14F

Questions

Is the 20V193000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Isuzu Technical Center of America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 20V193000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 20V193000 announced?

Isuzu Technical Center of America reported it to NHTSA on April 3, 2020. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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