The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Corolla Hatchback vehicles. A rear hatch wire harness connector may have been damaged during assembly, which may cause the back-up lights to fail.
The risk
If the back-up lights fail, there can be an increased risk of a crash while the vehicle is reversing.
The fix
Toyota will notify owners, and dealers will replace the rear hatch wire harness, free of charge. The recall began June 30, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB07 and 20TA07.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V205000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.