The problem
Forest River, Inc. (Forest River) is recalling certain 2022 StarCraft Starquest ST93079 school buses. The wire harness may contact the vehicle frame, resulting in chaffing of the wiring for the fuel pump and the anti-lock braking system (ABS).
The risk
Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall. Damage to the ABS wiring can lead to reduction of ABS functionality and a loss of roll stability control (RSC) functionality. These scenarios increase the risk of a crash.
The fix
Forest River will notify owners and Ford dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components. All services will be performed free of charge. The remedy for this recall is still under development. Forest River sent owners an interim notice on April 28, 2020. A final notification will be sent once a remedy is finalized. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 51-1156.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V210000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.