Mci Seat Belts Recall 20V242000 (641 Vehicles)

The problem

Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 208, "Occupant Crash Protection," and number 209, "Seat Belt Assemblies."

The risk

Inability to use the seat belt may increase the risk of injury in the event of a crash.

The fix

MCI will notify the affected owners, and dealers will inspect and replace the seat belts, as necessary, free of charge. MCI issued owners an interim notification June 26, 2020. The recall began January 13, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 482.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Mci dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V242000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2015 Mci D4000	0	5	C
2016 Mci D4000	0	3	B
2017 Mci D4005	0	4	C
2015 Mci D4500	0	9	C
2016 Mci D4500	0	5	B
2017 Mci D4500	0	5	B
2018 Mci D4500	0	7	C
2019 Mci D4500	0	8	D
2020 Mci D4500	0	8	D
2015 Mci D4505	0	8	C
2016 Mci D4505	0	4	B
2017 Mci D4505	1	5	B
2018 Mci D4505	0	7	C
2019 Mci D4505	0	8	D
2020 Mci D4505	0	7	D
2018 Mci J3500	0	5	C
2016 Mci J4500	0	7	C
2017 Mci J4500	0	8	C
2018 Mci J4500	0	13	D
2019 Mci J4500	0	12	D
2020 Mci J4500	0	9	D

Vehicle

Complaints

Recalls

Grade

Questions

Is the 20V242000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Motor Coach Industries's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 20V242000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 20V242000 announced?

Motor Coach Industries reported it to NHTSA on April 29, 2020. Owners are usually notified by mail within about two months.

Seat belts Mci recall