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Safety recall · 20V255000

Engine International recall

Navistar reported this recall to NHTSA on May 7, 2020. It covers about 5,277 vehicles across 5 model years listed below. The repair is free.

Campaign
20V255000
Reported
May 7, 2020
Vehicles
5,277
Area
Engine & cooling

The problem

Navistar, Inc. (Navistar) is recalling certain 2018-2020 International LT and 2019-2020 International RH trucks. The wrist pin bushing of the engine connecting rod may fail.

The risk

Connecting rod failure may result in an unexpected engine shutdown, increasing the risk of a crash.

The fix

Navistar will notify owners and dealers will install a detection system to warn the driver prior to engine connecting rod failure, and engines with a defective connecting rod will be repaired, free of charge. The recall began July 8, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20504.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V255000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 20V255000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Navistar's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 20V255000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 20V255000 announced?

Navistar reported it to NHTSA on May 7, 2020. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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