The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q3 vehicles. The passenger air bag may not properly deploy through the instrument panel tear seam.
The risk
In the event of a crash, the passenger air bag may not properly deploy and inflate, and small plastic parts may enter the cabin, increasing the risk of injury.
The fix
Audi will notify owners, and dealers will inspect the instrument panel and replace it, if necessary, free of charge. The recall began June 10, 2020. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 70H7.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V273000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.