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Safety recall · 20V285000

Electrical system: software International recall

Navistar reported this recall to NHTSA on May 20, 2020. It covers about 2,805 vehicles across 2 model years listed below. The repair is free.

Campaign
20V285000
Reported
May 20, 2020
Vehicles
2,805
Area
Electrical system

The problem

Navistar, Inc. (Navistar) is recalling certain 2019-2020 International CV vehicles. Due to a software error, the Antilock Braking System (ABS) malfunction indicator does not light when there is a loss of communication between the Electronic Brake Control Module (EBCM) and the Body Control Module (BCM). As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."

The risk

If the malfunction warning does not light, the driver may not be aware of an inoperative ABS or Automatic Traction Control (ATC) system, increasing the risk of a crash.

The fix

Navistar will notify owners, and dealers will program the BCM software with a new calibration, free of charge. This recall began July 20, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20505.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V285000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2019 International CV16D
2020 International CV25D

Questions

Is the 20V285000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Navistar's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 20V285000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 20V285000 announced?

Navistar reported it to NHTSA on May 20, 2020. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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