The problem
Forest River, Inc. (Forest River) is recalling certain 2021 Prime Time Avenger travel trailers. The safety chains that help prevent a total trailer separation may have been incorrectly attached to the trailer.
The risk
If the vehicle trailer becomes detached from the tow-vehicle, the safety chains may break, leading to complete detachment and potential property damage, personal injury or a crash.
The fix
Forest River will notify owners, and a dealer or service center will install the missing safety chain attaching hardware, free of charge. The recall began June 16, 2020. Owners may contact Forest River customer service at 1-574-862-1025. Forest River's number for this recall is 51-1163.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prime Time dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V330000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.