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Safety recall · 20V332000

Service brakes: master cylinder Ford recall

Ford Motor Company reported this recall to NHTSA on June 8, 2020. It covers about 292,311 vehicles across 4 model years listed below. The repair is free.

Campaign
20V332000
Reported
Jun 8, 2020
Vehicles
292,311
Area
Brakes

The problem

Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.

The risk

A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.

The fix

Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V332000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2014 Ford F-15008A
2015 Ford F-150014C
2016 Ford F-150014C
2017 Ford F-150018C

Questions

Is the 20V332000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Ford Motor Company's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 20V332000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 20V332000 announced?

Ford Motor Company reported it to NHTSA on June 8, 2020. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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