The problem
Blue Bird Body Company (Blue Bird) is recalling certain 2019-2021 Blue Bird Vision school buses powered by Compressed Natural Gas (CNG) or Liquefied Petroleum Gas (LPG). The castle nuts used to connect the steering drag link to the steering arm may have not been correctly tightened, potentially causing separation of the drag link.
The risk
If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
The fix
Blue Bird will notify owners, and will inspect the drag link assembly connection points, tightening them as necessary, free of charge. This recall began July 27, 2020. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AW-SB.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V356000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.