The problem
Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Wonder W24RTB, W24MB, and W24FTB motorhomes built on a Ford transit chassis. The CCP1 electrical connection located on the driver's seat base was not tightened to the correct specification and may short circuit.
The risk
If the CCP1 electrical connection short circuits, there would be an increased risk of a fire.
The fix
Triple E has notified owners, and dealers will tighten the electrical connection to specification, free of charge. This recall began June 26, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9711-1.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Wonder dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V370000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.