The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling two 2018 Golf GTI vehicles. The VIN printed on the Federal Certification label may not match the actual VIN on the vehicle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
If the stamped vehicle identification number (VIN) does not match the VIN on the Vehicle Certification Label, owners may be unable to tell if their vehicle is under an important safety recall, possibly exposing them to an increased risk of a crash, fire or injury.
The fix
Volkswagen will notify owners, and dealers will install a correct certification label, free of charge. This recall began July 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E7.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V372000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.