The problem
Altec Industries, Inc. (Altec) is recalling certain 2017-2020 AT200A, AT235, AT37-G, AT40-G, AT41/48M Aerial Devices mounted on a Ford F-350, F-450 or F-550 chassis equipped with a gas engine and Chelsea 249 Power Take-Off (PTO). The PTO may leak oil onto the exhaust heat shield thermal blanket.
The risk
Oil absorbed by the exhaust heat shield thermal blanket has an increased risk of a fire from being exposed to hot engine components.
The fix
Altec will notify owners, and dealers will inspect and replace the heat shield with a redesigned version, as well as install plumbing to relocate a pressure switch and install hoses with improved routing to increase their distance from heat sources, free of charge. The recall began September 8, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 767.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V401000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.