The problem
Altec Industries, Inc. (Altec) is recalling certain 1995-1998 Altec A0442 aerial devices. The boom lift hydraulic cylinder end gland may fail causing uncontrolled boom movement.
The risk
Uncontrolled movement of the boom can increase the risk of injury.
The fix
Altec will notify owners, and instruct them to inspect the boom lift cylinders for an externally threaded head gland design. The customer will be instructed whether the unit can be used with restricted lower and/or upper boom articulation until the cylinder(s) are repaired or replaced, free of charge. The recall began September 14, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is MAB 770.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V420000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.