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Safety recall · 20V439000

Back over prevention: camera Honda recall

Honda reported this recall to NHTSA on July 28, 2020. It covers about 607,786 vehicles across 8 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
20V439000
Reported
Jul 28, 2020
Vehicles
607,786
Area
Driver assistance

The problem

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

The risk

Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

The fix

Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Honda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V439000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2018 Honda Odyssey016F
2019 Honda Odyssey020F
2020 Honda Odyssey014F
2019 Honda Passport010F
2020 Honda Passport010F
2019 Honda Pilot013D
2020 Honda Pilot011D
2021 Honda Pilot010D

Questions

Is the 20V439000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Honda's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 20V439000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 20V439000 announced?

Honda reported it to NHTSA on July 28, 2020. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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