The problem
REV Recreation Group (REV) is recalling certain 2019-2020 Fleetwood Pace Arrow motorhomes, models 33D, 36U, 35QS, 35S, 35RB and 35E. The auxiliary batteries, located inside the interior step compartment, were secured in place with a metal hold-down bracket secured with carriage bolts and standard nuts. This hardware may loosen and allow the metal hold-down bracket to shift or move and make contact with the battery terminals.
The risk
If the bracket contacts the battery terminal it may short circuit, increasing the risk of a fire.
The fix
REV will notify owners, and dealers will install replacement battery hold-down mounting hardware, free of charge. The recall began September 17, 2020. Owners may contact REV customer service at 1-800-509-3417. REV's number for this recall is 200728REV.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Fleetwood dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V442000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.