The problem
Blue Bird Body Company (Blue Bird) is recalling certain 2021 Vision and All American buses. The nut that secures the steering wheel to the steering shaft may not have been properly tightened.
The risk
An improperly tightened steering wheel could detach, resulting in a loss of vehicle control, increasing the risk of a crash.
The fix
Blue Bird will notify owners, and dealers will inspect and tighten the steering wheel nut, as necessary, free of charge. The recall began August 26, 2020. Owner letters were mailed January 19, 2022. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AY-NSB.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V455000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.