The problem
Kia Motors America (Kia) is recalling certain 2019 Forte vehicles. The left front axle driveshaft may not have been heat-treated, which can cause it to break.
The risk
A broken driveshaft can result in a sudden loss of drive power, increasing the risk of a crash.
The fix
Kia will notify owners, and dealers will inspect the left front axle driveshaft for a heat treatment verification code, and replace it if the code is missing, free of charge. The recall began September 2, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC195.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kia dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V459000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.