The problem
Foretravel, Inc. is recalling certain 2020 iC-37 motorhomes equipped with Xantrex Inverters which have an internal ground neutral bond. The vehicles were also wired with an additional external ground neutral bond. Having more than one ground/neutral bond in a system creates the possibility of electrical shock when making contact with the metal surfaces of the coach.
The risk
An electrical shock can increase the risk of injury.
The fix
All of the affected units have been remedied and owner notification letters will not be sent. Owners may contact Foretravel customer service at 1-800-955-6226.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Foretravel dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V493000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.