The problem
Autocar, LLC is recalling certain 2019 Xpeditor vehicles up-fitted with an aftermarket power take off (PTO). These vehicles may stall or hesitate when operated from the right side stand up position with the PTO system engaged.
The risk
A stall or hesitation can cause the vehicle to drift backwards, increasing the risk of a crash, personal injury ,or property damage.
The fix
Autocar will notify owners of the recall on October 19, 2020. Dealers will install a hill start aid system, free of charge. Autocar issued owners an interim notification on October 20, 2020. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3488. Autocar's number for this recall is ACX-2005.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V496000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.