The problem
PJ Trailers is recalling certain 2020-2021 DE trailers. The attachment bolts of the hydraulic cylinder may fail if the hydraulic system is used to lower the dump box once the dump box is already in the fully lowered position.
The risk
Use of the dump box after the attachment bolts fail may result in a sudden drop of the box as it is being raised, increasing the risk of injury.
The fix
PJ Trailers will notify owners, and dealers will replace the hydraulic power unit and the attachment bolts, free of charge. The recall began October 2, 2020. Owners may contact PJ Trailers customer service at 1-866-752-8781.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized PJ Trailers dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V522000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.