The problem
Forest River, Inc. (Forest River) is recalling certain 2019-2021 Cherokee recreational trailers. The shore cord inlet wiring insulation may not have been sufficiently stripped back, causing a poor connection with the set screw.
The risk
A poor electrical connection can increase the risk of a fire.
The fix
Forest River will notify owners, and dealers will remove the inlet, and rewire or replace the inlet completely if necessary, free of charge. The recall began November 23, 2020. Owners may contact Forest River customer service at 1-260-499-2100. Forest River's number for this recall is 17D-1201.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V654000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.