The problem
Forest River, Inc. (Forest River) is recalling certain 2021 Cardinal fifth wheel trailers. The fresh air intake sleeve for the furnace is too short and does not have proper connection of the furnace to the exterior, allowing furnace exhaust to enter the trailer.
The risk
If exhaust enters the trailer, it can cause carbon monoxide poisoning, which can increase the risk of injury or death.
The fix
Forest River will notify owners, and dealers will install the correct intake sleeve to allow for proper connection on the furnace, free of charge. The recall began November 6, 2020. Owners may contact Forest River customer service at 1-574-296-7700. Forest River's number for this recall is 15-1245.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 20V655000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.